Terms and Conditions

01 User Eligibility & Security

To open an account with us, you must be at least 18 and able to enter into a binding financial agreement.

Identity Verification

We check who you are before deposits and withdrawals go through. That is how we know the account belongs to you.

Account Integrity

You keep your password and two-factor authentication. We will treat anything done with them as done by you.

02 Capital Instruments

We execute your orders in stocks, bonds, and ETFs when the market is open and there is someone on the other side of the trade.

Bonds

We hold your bonds with a third-party custodian. What they pay depends on the issuer and on the market.

The maturity date is fixed. Selling before then can cost you.
We pay coupons when the issuer pays them.

Equity & Mutual Funds

We apply dividends, splits, and other corporate actions to your account on the same cycle the market uses.

Fund fees come out of the fund itself, the way the manager sets them.
We price funds at the close of each trading day.

03 Managed Portfolios

When you put money in one of our plans, we allocate it and rebalance it according to the plan you chose.

We can change the mix inside a plan without writing to you first. The target and the term you chose still stand.

The target we publish on a plan is what we are aiming for. It is not a promise of what you will receive.

04 Trading

When you trade futures, margin, currencies, or commodities with us, you choose the size. We close a position when the collateral behind it runs out.

Leverage & Margin

We raise or lower the margin we ask for as the market moves. If your account falls below what we need to hold the position, we close it.

Futures Expiry

You watch the expiry date. If a position is still open when the contract ends, we settle it at the exchange price.

Forex Execution

The spread we quote on a currency pair changes with how busy the market is, and with which session is open.

Commodity Physicals

When you trade commodities with us, you are trading a price, not taking delivery of the metal, oil, or crop.

05 Sector-Specific Terms

Some of the markets we offer have their own rules for how we hold them and how you take money out.

Crypto Assets & Digital Liquidity

We keep digital assets offline where we can. Once a transfer is confirmed on the chain, it cannot be reversed. If you give us the wrong address, we cannot get the money back.

Real Estate & Fixed Income

Property and fixed-income holdings have their own holding periods. Taking money out of them can take up to 14 business days once we have cleared the request.

Alternative Assets (Art, Gaming, Startups)

We price art, gaming, and private companies when an independent valuer tells us what they are worth. These holdings do not trade every day, and we treat them as a smaller part of an account.

06 Prohibited Conduct

We will close an account that is used to undermine how we work. That includes:

Market manipulation, including wash trading and spoofing.
Using delays in our systems to take an unfair price.
Copying or reverse-engineering how we route or price orders.
Unauthorized account access or credential sharing.

07 Liability & Indemnification

To the extent the law allows, we and the people we work with are not liable for losses that come from the market moving, from the site being down, or from a custodian failing.

Arbitration Clause

If we disagree, we settle it through binding international arbitration. By opening an account, you agree not to take us to a civil court over these terms.